FAQ
WHAT MAKES Ï NIOI CANDLES UNIQUE?
We at ï nioi pride ourselves on curating and developing high-quality and complex fragrances. Taking scents inspired by a very personal experience, our founders formulated scents to evoke a time and place in different cities around the world.
WHAT INGREDIENTS DO YOU USE?
All of the ingredients sourced are vegan. Our candles are made with all natural soy wax that is sustainably grown in the US. The scents are a blend of the highest quality fragrance oils and all natural essential oils.
CAN I CHANGE/CANCEL MY ORDER?
Orders can be changed or cancelled so long as it hasn’t left our studio. If you have not received a shipment confirmation email, please reach out to us at us@i-nioi.com
HOW LONG WILL IT TAKE TO GET MY ORDER?
Our Studios working hours for shipments are Monday-Friday. Please allow 1-3 business days for your order to be processed, packaged and shipped. Once picked up by our carrier, orders shipped to the contiguous U.S. may take 2-5 business days to arrive. Alaska and Hawaii may take longer.
DO YOU OFFER WHOLESALE OR BULK ORDERING?
We sure do. If you're interested in placing a bulk order or to become an ï nioi stockist, please submit your store's information or request to us@i-nioi.com and our team will follow up with you.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at us@i-nioi.com